Position the different aspects of KM at the selected Engineering Organization (EO) on the BTOPP framework (Benefits-Tool-Organization-People-Process). In your opinion:

a) Are they headed in the right direction?

b) Are they using effective incentives for knowledge sharing?

c) How will they measure the benefits of having KM in place?

d) Have they thought of everything?

e) What would you recommend to this EO, and in what order/sequence - what should they tackle first? Why?

f) How would you convince them that this is the right step/direction?

g) Provide some recommendations and explain how the EO would benefit from