Positive Organizational Change lClver the years Starbucks has been a place that numerous people go to sit to drink their coffee during the day and at night, especially a lot of students working on school work or studying for tests. However, this year has been an incredibly uncommon year for not only businesses but individuals as well due to the COVID- 19 pandemic. Businesses around the world, large and small have had to gure out new ways to keep their business and employees safe and not spread the virus. The pandemic has forced many changes quickly, and below we will review Starbucks changes since CDVID-IQ using the Kotter's 8-step model. Starbuck is American company founded in 1971 out of Seattle, Washington. The coffee house is well known around the world as the largest coffee chain. They quickly gained recognition during the early 20005. Currently they have over 291,000 stores and operates worldwide over 24,000 locations (Official Starbucks Website, n.d.). As the virus started to spread in China, the chairman and chief executive Belinda Wong after a series of calls made a decision to close more than 4,300 location which emplyed more than 58,000 employees. Starbuck was one of the rst major companies to make a move to not only to protect their employees but also to help prevent the spread. Wong stated that she contemplated the move but thought of the company's mission statement \"Inspire and nurture the human spirit one person, one cup and one neighborhood at a time.\" And because of the statement made the decision based on humanity. Kotter's 8-Step Change Model Since the COVIDlQ pandemic Starbucks has made plans to reopen 85% of their United States locations as well as 4,200 stores in China[ CITATION Pam13 \\1 1033 ]. In an effort to reopen safely for its employees and its customers, Starbucks has prepared their locations so that