Post a brief summary of your new knowledge in each of the three discussion threads you have participated in during this workshop. Each of these summaries should describe your new learning and explain the connections between concepts and resources. Please label each of your summary posts with the keyword "Summary." Be sure to address the following: Identify key concepts of Effective Listening. Discuss how Listening applies to business communication. Discuss the connection between communication (in particular, Effective Listening) and decision-making