Question
Potential consumers of your product can be divided into 2 segments Oldsters and Youngsters. The key LTV characteristics of these segments concerning the product you
Potential consumers of your product can be divided into 2 segments Oldsters and Youngsters. The key LTV characteristics of these segments concerning the product you sell are as follows:
| Oldsters | Youngsters |
Number in segment | 500 | 100 |
Profit you can make per person, each period | $100 | $200 |
Cost of acquiring a person as a customer | $200 | $300 |
Segment | # buying at start | # still buying after 1 period | # still buying after 2 periods | No more data is available concerning the 3rd or later periods, so assume consumers churn at the same rate in subsequent periods |
Oldsters | 500 | 450 | 405 | |
Youngsters | 100 | 80 | 64 |
- Using an average churn rate and no discounting, what is the LTV of an individual in each segment?
- If the discount (interest) rate is 10% per period, what is the LTV of an individual in each segment?
- If you were asked to select either the youngsters or oldsters as a target market, would you consider anything else in the data above in addition to the LTVs? Briefly explain.
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