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Precision Electric Instruments manufacturers fans for mini and microcomputers. As a first step to focus on quality improvements, the firm has compiled the following operating
Precision Electric Instruments manufacturers fans for mini and microcomputers. As a first step to focus on quality improvements, the firm has compiled the following operating data for in thousands:
Line inspection $
Training
Returns
Warranty repairs
Preventive equipment maintenance
Recalls
Design engineering
Scrap net of salvage value
Downtime
Producttesting equipment
Product liability insurance
Supplier evaluation
Rework
Inspection and testing of incoming materials
Litigation costs to defend allegation of defective products
Required:
Prepare a costofquality COQ report and classify the costs as prevention, appraisal, internal failure, and external failure. Express each category subtotal as a percentage of total COQ. Round "Percent of Total" answers to decimal place.
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