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Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is 2 hours (ie.,

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Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is 2 hours (ie., "standard output" = 0.5 jobs per hour). One of Precision's field representatives records the results below. Calculate the rep's efficiency for each customer and her average efficiency Customer ABC Company Preztel SCR Industries BeetleBob Actual time required to perform routine maintenance 1.8 hours 2.4 hours 1.9 hours 1.8 hours Calculate the rep's efficiency for each customer. Fill in the table below (enter your responses rounded to one decimal place). Customer Efficiency Actual time required to perform routine maintenance 1.8 hours 24 hours ABC Company Preztel SCR Industries BeetleBob 1.9 hours 1.8 hours The rep's average efficiency is %. (Enter your response rounded to one decimal place.) According to this measure of her performance, she maintenance the efficiency standard for performing routine

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