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Prepare a sports warehouse project handover report, which includes: support requirements for the system for the initial month of use ongoing maintenance requirements.[You (Gelos) has
- Prepare a sports warehouse project handover report, which includes:
- support requirements for the system for the initial month of use
- ongoing maintenance requirements.[You (Gelos) has provided the new system because the client does not have IT expertise. So presumably the system will be supported by Gelos while it is running. Initial support (part of original contract) could include further user training, on-site user support, technical support, bug fixes, developer errors fixes etc. On-going maintenance negotiated (for a fee eg 10% of purchase cost per annum) could include database maintenance, bug fixes, required updates (eg for tax changes), help desk etc.]
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