Previously, in the unit 'Appraise property for sale or lease', you appraised the property $39$ Research$-$warrandyte Road, Warrandyte. Since that appraisal, Barry and Shirley have engaged with you to continue the process of listing their home.

They have mentioned that since this is their family home of $40$ years, they are quite nervous about the sale and it means alot to them to sell it to the right person. They have a shared email address and very unreliable internet connection at home. However, Barry has a mobile phone with full reception.

Q$.$ Create a communication plan tailored to Barry and Shirley, by filling out the template below: