Principals of Information Systems:

5. Knowledge management is the process that generates, captures, codifies and __________ knowledge across an organization in order to achieve a competitive advantage. Select one: a. Analyzes b. Transfers c. Applies d. Limits e. Saves

6. Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called: Select one: a. Information b. Intellectual capital c. Competitive advantage data d. Business intelligence e. System data

7. ________________ is the process of analyzing data warehouses for "gems". Select one: a. Data combing b. Data translation c. Data mining d. Data searching e. Data manipulation

14. Outsourcing providers have more experience dealing with a large number of IS staff and as a result, are often good at doing all of the following EXCEPT: Select one: a. Marketing IS talent b. Providing relevant technical training c. Retaining IT workers for short-term employment d. Hiring good IT professionals e. Developing and sharing best practices

17. IT is traditionally focused on _________________________. Select one: a. data b. tacit knowledge c. implicit knowledge d. explicit knowledge e. information

21. If a company decides to make and develop IS, they are using this type of sourcing. Select one: a. Outsourcing b. Cloud computing c. Inshoring d. Offshoring e. Insourcing

22. ______________ organizations scatter IT components in different locations to address local business needs. Select one: a. Distributed Control b. Decentralized c. Federalism d. Joint-Control e. Centralized

23. Which one of the following is NOT one of the four essential elements of any project? Select one: a. Common project vocabulary b. Project team c. System evaluation d. Project cycle plan e. Project management

24. Kellwood, the American apparel maker, decided to consolidate and bring IT operations back in-house in order to reduce costs. Kellwood choose which of the following strategies? Select one: a. Outsource b. Backsource c. Offshore d. Captive center e. Farshore

27. ________ of the 1960's dictated a centralized approach to IT governance. Select one: a. Servers b. Mainframes c. Networks d. PCs e. The WWW

28. Outsourcing to a company located in the same time zone is referred to as this type of sourcing. Select one: a. Farshoring b. Nearshoring c. Zoneshoring d. Insourcing e. Cloud computing

29. The initial reason organizations outsourced IT was which one of the following? Select one: a. Downsizing b. Innovation c. Cost reduction d. Standardization e. Capacity

30. To maintain balance in a project with a fixed budget and a well-defined scope, a project team will require flexibility ________. Select one: a. with the deadline. b. in spending. c. with project quality. d. with assumed risks. e. in achieving the goals of the business case.