Prior to the pandemic, grocery store workers did not think their job had an impact on the health and wellness of their customers. During the pandemic, grocery store workers had a renewed sense of the impact their job has on the health and wellness of their customers. Which job characteristic changed?

Select one:

$$ a$.$ Autonomy

$$ b$.$ Skill variety

$0$ c$.$

Feedback

$$ d$.$

Task identity

$$ e$.$

Task significance