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Problem 0-2 [The following information applies to the questions displayed below.] An alr-conditioning repair department manager has compiled data on the primary reason for 41
Problem 0-2 [The following information applies to the questions displayed below.] An alr-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Problem Job Problem/ Job Problemi Number Customer Type Number Customer Type Number Customer Type 301 FAR 315 O/R 329 W/C 302 NR 316 F/R 330 F/C 303 NR 317 OR 331 NR 304 NR 318 O/C 332 W/C 305 OR 319 N/R 333 OR 306 F/C 320 OR 334 W/C 307 321 FAR 335 O/C 308 FAR 322 W/R 336 F/R 309 O/C 323 O/C 337 N/C 310 W/C 324 N/R 338 F/R 311 N/R 325 O/R 339 N/R 312 OR 326 O/C 340 O/C 313 OR 327 O/C 341 OR 314 F/R 328 F C NR Key: Problem type: N= Noisy F = Equipment failure W= Runs warm O=Odor Customer type: C= Commercial customer R= Residential customer Problem 9-2 Parta a. Using the data, prepare a check sheet for the problem types for each customer type. MI) Residential customer type Residential Noisy Odor Failed Warm Totals (2) Commercial customer type Commercial Failed Noisy Odor Warm Totals
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