Problem 11-19 (Algo) Comparison of Performance Using Return on Investment (ROI) (LO11-1] Comparative data on three companies in the same service industry are given below. Required: 2. Fill in the missing information. (Round the "Turnover" and "ROI" answers to 2 decimal places.) Company B $ 2,288,000 $ 457,600 A $ 3,287,000 $ 591,660 $ 1,730,000 % Sales Net operating income Average operating assets Margin Turnover Return on investment (ROI) % $ 2,740,000 7 % 2.10 % 16.00 % Exercise 12-3 (Algo) Measures of Internal Business Process Performance [LO12-3] Management of Mittel Company would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time Wait time (from order to start of production) Process time Move time Queue time 0.3 days 15.8 days 2.8 days 1.0 days 4.0 days Required: 1. Compute the throughput time. (Round your answer to 1 decimal place.) 2. Compute the manufacturing cycle efficiency (MCE) for the quarter. (Round your percentage answer to nearest whole percent.) 3. What percentage of the throughput time was spent in non-value-added activities? (Round your percentage answer to nearest whole percent.) 4. Compute the delivery cycle time. (Round your intermediate calculations and final answer to 1 decimal place.) 5. If by using Lean Production all queue time during production is eliminated, what will be the new MCE? (Do not round intermediate calculations. Round your percentage answer to 1 decimal place.) days % 1. Throughput time 2. Manufacturing cycle efficiency 3. Non-value-added throughput time 4. Delivery cycle time 5. New manufacturing cycle efficiency % days % Problem 12-15 (Algo) Internal Business Process Performance Measures (L012-3] Tombro Industries is in the process of automating one of its plants and developing a flexible manufacturing system. The company is finding it necessary to make many changes in operating procedures. Progress has been slow, particularly in trying to develop new performance measures for the factory. In an effort to evaluate performance and determine where improvements can be made, management has gathered the following data relating to activities over the last four months: Month 1 2 3 4. 200 61 117 178 54 111 139 45 94 97 42 73 8 days 1% 7 days 1% 5 days 2% 4 days 3% Quality control measures: Number of defects Number of warranty claims Number of customer complaints Material control measures: Purchase order lead time Scrap as a percent of total cost Machine performance measures: Machine downtime as a percentage of availability Use as a percentage of availability Setup time (hours) Delivery performance measures: Throughput time Manufacturing cycle efficiency (MCE) Delivery cycle time Percentage of on-time deliveries 4% 94% 8 5% 91% 10 5 5% 88% 11 8% 84% 12 ? ? ? 95% ? ? ? 94% ? ? ? ? 91% ? ? ? 88% Complete this question by entering your answers in the tabs below. Required 1 Required 3 1-a. Compute the throughput time for each month. 1-b. Compute the manufacturing cycle efficiency (MCE) for each month. 1-c. Compute the delivery cycle time for each month. (Round your answers to 1 decimal place.) Show less Manufacturing Cycle Efficiency (MCE) % Delivery Cycle Time days Throughput Time days days days days Month 1 Month 2 Month 3 Month 4 days % % days days Required 1 Required 3 3-a. (Month 5) Refer to the inspection time, process time, and so forth, given for month 4. Assume that in month 5 the inspection time, process time, and so forth, are the same as for month 4, except that the company is able to completely eliminate the queue time during production using Lean Production. Compute the new throughput time and MCE. 3-b. (Month 6) Refer to the inspection time, process time, and so forth, given for month 4. Assume that in month 6 the inspection time, process time, and so forth, are the same as in month 4, except that the company is able to eliminate both the queue time during production and the inspection time using Lean Production. Compute the new throughput time and MCE. (Round your answers to 1 decimal place.) Show less Month 5 days % Month 6 days Throughput time Manufacturing cycle efficiency (MCE)