Problem $2.(45$ points$)$ PROCESS ANALYSIS.

HealthyCare Hospital specializes in providing outpatient orthopedic surgeries to patients in a

busy urban area. Lately, the hospital has been receiving complaints about extended wait times

and is seeking your assistance in investigating the issue. The process involves several steps,

starting with patient check$-$in$,$ medical history and insurance form completion, preparation in an

examination room, surgery in an operating room, and post$-$surgery recovery. Each of these steps

requires various resources and time, as shown in the table below: The hospital has $1$ receptionist, $4$ nurses, $2$ exam rooms, $2$ anesthesiologists, $2$ surgeons, $2$ operating

rooms, and $2$ recovery rooms.

a$)(3$ points$)$ What is the raw process time $($flow time in system with no waiting$)$ of a patient in

this process $($in minutes$)?$ Assume all resources are available whenever needed and there are

no delays between tasks $($e$.$g$.,$ you may ignore the time the patient spends walking or getting

transported between tasks$).$

b$)(12$ points$)$ Complete the table below. Determine the total workload assigned to each

resource per patient. Show all your work and fill in the answers in the table. Notice that you

will compute the capacity of each resource. Note that "pat$/$hr$"$ refers to "patients per hour".