Problem 2 The financial aid office has denied your student loan until you verify your income and expenses from last year. You need to find all your pay stubs and receipts. 1. What was your first step in approaching the problem? 2. Which problem-solving approach did you select and why? 3. Did you experience mental sets, functional fixedness confirmation bias, the availability heuristic, and the representativeness heuristic during the problem-solving process