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Problem 3. Marsha operates an expresso stand. Customers arrive according to a Poisson process at a mean rate of 30 per hour. The time needed

Problem 3. Marsha operates an expresso stand. Customers arrive according to a Poisson process at a mean rate of 30 per hour. The time needed by Marsha to serve a customer has an exponential distribution with a mean of 75 seconds.

(a) Find L, Lq , W, and Wq .

(b) Suppose Marsha is replaced by an expresso vending machine that requires exactly 75 seconds for each customer to operate. Find L, Lq , W, and Wq .

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