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Problem 4 - 3 ( Static ) Complete a service blueprint for each of the following banking transactions. Use the service actions listed in the
Problem Static
Complete a service blueprint for each of the following banking transactions. Use the service actions listed in the tables below each name of a transaction.
a Make a savings deposit using a teller.
I Teller prints out receipt and hands to customer. III Lunch and rest breaks are managed based on waitins II Teller checks cash or check and enters amount. IV Cash is counted and reconciled with transactions.
tableCustomer actions,tableArrive and fill outdeposit ticket.tableWait in line ifnecessarytableHand teller cash orcheck and depositticketReceive receipt.,Leave.line of informationContact personsTeller greets customer.,,,line of visibilityBackstage contacts,,,tableAccount isautomatically updated.:line of internal interactionSupportSchedules are set
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