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Problem 9 - 0 9 ( Algorithmic ) of money, but having too few results in very poor customer service and the potential loss of
Problem Algorithmic
of money, but having too few results in very poor customer service and the potential loss of customers.
estimates are as followsi
salary. Assume that the schedule cycles and ignore start up and stopping of the schedule.
Develop a model that will minimize the total number of call center employees needed to meet the minimum requirements.
Let the number of call center employees who start work on day i
sit.
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