Problem at the Cop Shop: A Case A new chief of a large police service in Sydney, Australia has just been appointed. In the two months between the announcement of the appointment and the assumption of the new duties, the chief-elect is approached by the following individuals: Chair of the Police Services Personnel Branch: "I would like to see another 20 positions declared open as soon as possible. Because most of our officers and all of our administrators are white males, I think it important that our future hiring should better reflect the community, which means recruiting, hiring, and promoting women, people of color, and those with disabilities." The outgoing chief: "Policing is a very traditional business. You don't want to make sudden changes or he public will lose confidence in us. A lot that we do we can't talk about in public, so be guarded in your exposure to the public and especially to the media. And always make the officers go through channels. If you let them approach you directly, you will undermine the confidence of your staff sergeants." The head of the Police Officers' Association (similar to a union, except that members may not go out on strike): "I hope you will start an open-door policy, so that all of our members can see you personally about any problems or questions they might have." The chair of the Senior Officers' Association: "Rumor has it that you'll be expected to make the organization flatter by getting rid of some layers of senior officers. However, it is our experience that the officers in the field need close supervision. Besides, you never know when you'll be grateful to have the benefit of our experience." The head of the Training and Development Branch: "With all the new technology available to our officers, I think it's important that you provide at least two weeks per year of duty time for training." The deputy chief: "Everybody will give you advice. Ignore it all-including mine. Do what you think best, and know that you'll be wrong in any case." Head of the central government's Policing Services: "Congratulations on your appointment. We expect that you will make an early effort toward implementing 'community policing,' that is, making your service responsive and responsible to the people it serves." Chairperson of the Police Services Board: "We anticipate a $3.5 million cut in your first budget. The taxpayers of this region will not accept more tax increases. Nor will they accept a reduction in police services, so you may want to encourage some of your executive officers to consider early retirement."