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PROBLEM QUESTIONS: Why would the Ericsson Technician not share the news of the fire? What should Ericsson have done differently in repose to the delay

PROBLEM QUESTIONS:
Why would the Ericsson Technician not share the news of the fire?
What should Ericsson have done differently in repose to the delay in chips?
Did Nokia overstep its bounds in commandeering Philips's supply of chips?
What could Nokia have done better in its dealings with Philips?
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