Process capability evaluations Quality improvement team meetings Quality education and training Routine maintenance Code walkthrough Supplier Audit Incoming parts inspection In-process inspection Quality planning Final inspection Unit testing Design Review Scrap Rework Quality improvement projects Re-inspection Warranty claims Re-testing Downgrading products Revising drawings Processing customer complaints Customer returns Product recalls Software update Service level agreement penalties. Customer change request New product release Product design User interface design Design to manufacture transfer. Software upgrade System enhancement Software Integration Procurement Process reengineering. Site installation Software integration Site survey Product redesign