Process Capability Ratio Upper Specification - Lower Specification Cp A capable process must have a C of at least 1.0 Does not look at how well the process is centered in the specification range Often a target value of C, -1.33 is used to allow for off-center processes Six Sigma quality requires a C-20 Process Capability Ratio Insurance claims process Process mean 7-210,0 minutes Process standard deviation = 516 minutes Design specification 2101 3 minutes - Upper Specification - Lower Specification Process Capability Ratio Insurance claims process Process meani 210.0 minutes Process standard deviation * $16 minutes Design specification-2103 min Upper Specification - Lower specific - 213-207 510) 1938 Process Capability Ratio Upper Specification - Lower Specification Cp A capable process must have a C of at least 1.0 Does not look at how well the process is centered in the specification range Often a target value of C, -1.33 is used to allow for off-center processes Six Sigma quality requires a C-20 Process Capability Ratio Insurance claims process Process mean 7-210,0 minutes Process standard deviation = 516 minutes Design specification 2101 3 minutes - Upper Specification - Lower Specification Process Capability Ratio Insurance claims process Process meani 210.0 minutes Process standard deviation * $16 minutes Design specification-2103 min Upper Specification - Lower specific - 213-207 510) 1938