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Procter & Gamble implements a balanced scorecard with perspectives: Financial (Revenue $10,000,000, Costs $6,000,000), Customer (Satisfaction 80%), Internal Processes (Efficiency 75%), Learning & Growth (Training

  1. Procter & Gamble implements a balanced scorecard with perspectives: Financial (Revenue $10,000,000, Costs $6,000,000), Customer (Satisfaction 80%), Internal Processes (Efficiency 75%), Learning & Growth (Training $500,000).
    • Requirements:
      • Develop specific objectives for each perspective.
      • Determine key performance indicators (KPIs).
      • Prepare a balanced scorecard report.
      • Analyze the effectiveness of the scorecard in strategic planning.

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