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PROJECT 4: COMMERCIAL LAW QUESTION 2 (20) Section 3 (1) of the CPA, explores the purposes of the act which is to encourage social and
PROJECT 4: COMMERCIAL LAW QUESTION 2 (20) Section 3 (1) of the CPA, explores the purposes of the act which is to encourage social and economic welfare of consumers. The act specifies that it intends to achieve this by creating a culture of consumer responsibility, promoting fair business practices, protecting consumers from unfair deceptive , misleading or fraudulent conduct, improving consumer awareness and access to information reducing disadvantages endured by consumers because of low income, disabilities ,age , population density, remote area, low literacy etc. and establishing a legal framework for maintenance of a fair and equitable consumer market for the benefit of consumers. Case study: An appliance store hosted several specials which led to the epic black Friday sale!!! In their sale paper, they had a 49" Hisense television for R 4499.00. They also had a front loader Defy 7KG washing machine for R4299.00. Christina is very excited about these specials since she needs a few new home appliances for her new home. When Christina goes into the store for purchase, she is disappointed to hear that the television is sold out, terms and conditions indicated whilst stocks last'. The washing machine was not available at the branch and has been requested for purchase. Christina is not happy with the service and the fact that she was unable to purchase the items, amidst the fact that it was advertised in the sales paper. Advise Christina on the following: 2.1 The CPA is achieved by protecting specific rights of the consumer, what are these rights? (9) (11) 2.2 List and briefly discuss the protection of consumer rights in the CPA
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