Project Communications Management: Running Case

Directions: Complete the three tasks associated with project communications management. Put all your work on one word document. Separate your tasks by headings and/or page inserts. Remember turn your work inon a word document as ONE attachment for grading.

NOTE: This is a continuation of the running case started in week three and continues through the rest of the course. Tasks based on this case are explained following the case study. These tasks will build on work done in previous weeks.

Project Communications Management: Case Study

Several issues have arisen on the Recreation and Wellness Intranet Project. The person from the HR department who was supporting the project left the company, and now the team needs more support from that group. A member of the user group that supports the project is extremely vocal and hard to work with, and other users can hardly get a word in at meetings. The project manager, Tony, is getting weekly status reports from all of his team members, but many of them do not address obvious challenges that people are facing. The team is having difficulty deciding how to communicate various project reports and documents and where to store all of the information being generated. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst.

Assignment Project Communications Management: 3 Tasks

Prepare a partial communications management plan to address some of the challenges mentioned in the previous paragraph.

Prepare a template and sample of a good weekly progress report that could be used for this project. Include a list of tips to help team members provide information on these reports.

Write a one-page paper describing two suggested approaches to communicating with the hard-to-work-with user.

Project Name:

Stakeholder communications requirements:

Communications summary:

Stakeholders	Communications Name	Delivery Method/Format	Producer	Due/Frequency
Project steering committee	Weekly status report	Hard copy and short meeting	Kristin Maur	Wed. mornings at 9 AM
Sponsor and champion	Monthly status report	Hard copy and short meeting	Kristin Maur	First Thursday of month at 10 AM
Affected employees	Project announcement	Memo, e-mail, intranet site, and announcement at department meetings	Lucy Camerena and Mike Sundby	July 1, 2007
Project team	Weekly status report	Short meeting	All team members	Tues. afternoons at 2:00.

Comments/Guidelines:

Escalation procedures for resolving issues:

Revision procedures for this document:

Glossary of common terminology: