Project

In this assessment task, you are required to demonstrate your skills and knowledge to formulate and update Information and Communications Technology (ICT) client support procedures to be included within organisational policy.

In this assessment task, you are required to demonstrate your skills in a computer lab. Your assessor will assess your skills according to the performance criteria below.

Assessment criteria

In this assessment task, you are required to complete the following assessment activities:

1. Consider how to improve learning practise. Examine advancements in learning practise in a specific vocational, training, educational, or content field.a) Examine and challenge current learning practises in order to build and test improved approaches.b) When encouraging better learning practises, consider the interests, abilities, relationships and the contextual needs of relevant individuals.c) Explore how different relevant learning theories and instructional design principles can improve learning practise.d) Ensure that learning experience corresponds to the qualification criteria for the nominated qualification/s.2. Manage and track the tools and practices for better learning. Analyse and compare learner types in relation to the suitability of existing vocational, training, and educational learning strategies.a) Assess and evaluate the effect and influence of emerging technology on learners and training methods. b) Develop better learning practises based on how students already study.c) Develop improved learning practises based on the learner's knowledge and personal preferences.3. Analyse and promote the implementation of better/improved learning practises Develop vocational, teaching, and educational (VET) learning practises in accordance with learner characteristics.a) Speak out/advocate in support of better VET learning practises.b) Begin research into better learning practises.c) Build and test enhanced learning scenarios in real-world settings.d) Act as a mentor to colleagues in order to encourage better learning practices.

You must complete this task based upon the information provided in the scenario and other relevant sections of this assessment task.

You will be required to demonstrate that you have successfully participated and completed two client support activities.

Templates

You must use the templates wherever provided as part of the assessment activity.

Assessment conditions:

The student must demonstrate their skills according to the marking criteria checklist. Ensure all students have access to computers, internet and required software and equipment. Students are encouraged to ask questions to understand the concepts and gain knowledge of how things can be done. Each student must have a clear view of what is expected from them in terms of getting the work done. Each student is required to complete all assessment activities. Students must save their files with the activity name and your name - for example, Activity1_john_smith. You are entitled to ask for help if you don't understand a requirement or question or the language used is not clear to you. You can ask your assessor to explain the criteria in a simpler language if you need to have this help.

General conditions:

The student must have permission to use the computer lab. Enter and exit computer lab quietly You are required to sign in and out of the computer lab Food, drink or use of tobacco, in any form, is strictly prohibited Be respectful to your trainer and assessor and classmates. All cords should be placed on the tables (not hanging off the sides). Headphones should be placed on the CPU/tower or monitor. The chair should be pushed under the tables. All trash, papers, and pencils should be picked up. Please do not change computer background or settings without a trainer and assessor's permission or if it is not required for your assessment task. Before commencing ensure you adjust your workstation according to work health and safety requirements. Always log-off the computer after you finish.

Scenario

You have recently started working as a senior trainer/assessor for a vocational education and training provider. Your job role and responsibilities include:

Observing the trainers and assessors when delivering training and conducting assessments Recognising and evaluating training needs of the learners Drawing an overall or individualised training plan for learners Deploying a wide range of training and assessment methods, techniques and tools Mentoring and coaching other trainers and assessors Identify and analyse existing and potential training needs through role review/job analysis, career pathways, annual performance appraisals, and collaboration with top management. Create a comprehensive or individualised training and development plan that addresses objectives and goals. Use a number of teaching/training strategies. Organise efficient induction and orientation sessions. Periodically review and report on the efficacy, performance, and ROI of the training program. Monitor the training budget. Make prospects for ongoing development. Resolve any issues associated and customise training programmes as required. Keep abreast of training patterns, innovations, and best practises.

In one of the sessions that you have attended, you noticed that learners were disengaged and not interested in the training session, the trainer was using a powerpoint presentation to deliver the training and reading word by word what was written in the powerpoint.

You also noticed that a six and half hours training session without any break and with above 550 slides was way too much information that was presented at one occasion.

You have conducted your research and submitted a report to your supervisor. An excerpt of the report is provided below.

The ineffective ways of using Powerpointpresentation program in classroom

Confusing graphics, slides with too much text, and presenters whose idea of a successful presentation is to read 550 slides out loud are all major contributors to completely ineffective ways to train learners. Death by PowerPoint is easily detected by witnessing audience members' glazed eyes, covert smartphone use, and trips to the toilet.

When an audience is emotionally detached from the material being discussed, it is possible that the speaker has either not spent enough time and effort contemplating which key points they want the audience to take away - or they have spent far too much time and effort setting up the presentation in PowerPoint, integrating every function and display option the program. Death by PowerPoint can be avoided if the speaker uses the technology as a visual aid to complement what is being said rather than as the main focus of the presentation.

The existing learning and assessment practices also do not consider interests, abilities, relationships and the contextual needs of relevant individual learners. You believe the learning practices do not reflect the qualification requirements of the appropriate AQF levels, learner styles, current best practices in the education and training industry.

You are now required to complete the following assessment activities to demonstrate your skills and knowledge.

Note: You must demonstrate your skills in each of the assessment activities, to your trainer/assessor, before recording your responses in the templates provided.

Activity 1: Consider how to improve learning practise.

In this assessment activity you will be required to consider how to improve the learning practises in the training and education institute or organisation.

You must read and understand the criteria carefully before you write your response in the templates provided below.

Training Improvement plan

Discuss the existing training and assessment practices in your own words.

100-200 words.

What were the objectives of reviewing the training and assessment practices in your own words.

100-200 words.

Identify underlying issues

Discuss the reasons behind poor performance and underlying issues.

100-200 words.

Advances in learning practices

How learning practices have changed and improved? Explain using your own 100-200 words.

Challenging the learning practices

How can you review and challenge the existing learning practices to develop, and test, improved approaches?

100-200 words.

Meeting the needs and requirements of Individual learner

Explain the changes you have made in the training and assessment practices to meet the interests, abilities, relationships and the contextual needs of relevant individuals?

100-200 words.

The learning theories and instructional design principles

How have you incorporated a range of appropriate learning theories and instructional design principles to improve learning practice?

100-200 words.

How in your practice have you made sure learning practice reflects the qualification requirements for nominated qualification/s?

100-200 words.