PROJECT MANAGEMENT

Term Project (read carefully, take your time. Do not forget to mention the ref-erences you used)

Note: You may not be familiar with all of the technical aspects of the project, but this project requires that you know something about the typical life cycle of projects and the processes that occur within them, which you have learned in class. Therefore, do not concentrate on the technology or process solutionsfocus instead on the management of this project as stated in the case, using the best practices that you have learned.

Part 1 - Charter and Initial Scope Document Assignment

Assignment Deliverable Content:

Project charter/scope document, containing:

Project identification: name/number

Backgroundthe organizational context

Business objectives and business case (benefits)

Detailed and measurable deliverables to be produced

Detailed constraints (time, cost, scope) and scope/out-of-scope boundaries

Project organizational structure

List of high-level milestones, no dates or budget unless specifically mentioned in the case

Project strategy, including project integration and quality management approach

Initial summary of risks and mitigation approaches

Signature lines/dates for evidence of approval by sponsor, PM, and key stakeholders only.

General Assignment Guidelines:

While you can use help gained from researching templates found online, your documents must reflect the content and scale of this project case only! Most templates found online contain too many steps that are not appropriate for project cases we will use in class. Please focus on this problem only and d/o your best to produce proper documentation on your own that you would actually submit on the job. You will be graded as though this were a professional assignment, so be sure you think through what would be needed as though you were producing this for your boss! Note: Do not attempt to produce a project schedule in MSProject or assign resources for this assignment. You do not have the necessary detail to produce a schedule, estimate times for tasks, or assign resources to specific tasks at this time and you will lose points if you do.

Don't get distracted with the technology solutionthink instead about what you, as a project manager, and your team should do, even if you don't know how the technology components or project steps will all be at this point. Try to imagine as much detail as you can. If you are not familiar with the technology concepts, technical terms or approaches, please ask for help. PMI | PM Curriculum and Resources II-35 There is no single, correct "answer" to this assignment. Rather than make you guess a predetermined solution, you need to think out the problem on your own and develop documentation that you consider best. Grades will depend upon what you have included, how you have structured the documentation; the way you have expressed expectations, constraints, deliverables, or other concerns; and the approach you have suggested for organizing and executing the work.

Case Information:

Wilmont is a top-ranked U.S. retail pharmacy company based in St. Louis, MO with more than 8,000 stores nationwide and in all 50 states and employing more than 244,000 people overall. The company has engaged in a number of innovative business practices, and now they are once again secretly considering breaking ground with an even newer conceptdelivering prescriptions and drugstore items by flying drone. The concept isn't newa small firm named DroneTech in San Francisco, CA announced the approach in March, and they are looking to develop a relationship with drugstores nationwide to launch the concept for real. Wilmont may be the big break they are looking for! The Operations Vice President (George Cranston) of Wilmot's has asked the CIO to develop a pilot project to get something moving and see how this works. George will provide the funds and will oversee all aspects of this initiative. Mary Pearson is the project lead on the business operations side who will manage the project generally for Mr. Cranston. Mr. Cranston has made an agreement with DroneTech CEO and founder Jordan Kempler to prototype t-his project in the San Francisco area, which is the home location of the DroneTech organization where it developed the system. DroneTech will customize its systems, interfaces, and business processes to conform to project requirements from Wilmont.

Develop a Wilmont's online order entry system modification that will allow customers in the San Francisco area to register their willingness to have a drone deliver their orders by means of online entry or smartphone entry. There will be significant restrictions on the approval of customers for this service, so there will need to be a segment of the system to allow Wilmont's management to approve the customer, send a confirmation to the customer, and so on.

Create reports for Wilmont's management to provide information on sales, customer reactions, and key performance indicators that senior management will define for you.

Create communications for customers electronically through email, online and through mobile alerts as the customer requests.

Interface to the DroneTech Corporation for its order entry, delivery confirmation, and mobile application software. Eileen Seymour is the point of contact on the information systems side with DroneTech and will be overseeing the team on their side. A price for this system customization is not yet determined and the development of this proposal will be a part of your project plan.

Develop security options for all systems that will safeguard the data as it is stored within your company, and also as it is exchanged with DroneTech. You will work with Wilmont's information security management team to accomplish this, and William Scott is the project lead on that team for this project.

You will need to identify basic requirements and then determine your team members from the list of people given in this document as you move toward final project planning.

It has been determined that only four (4) of Wilmont's pharmacies will participate in the prototype delivery system. These are in a close geographic area to one another, and they are in a non-city environment consisting mainly of suburban homes and small businesses. Customers in apartment buildings will not be permitted in the prototype due to delivery issues.

No hardware, servers, workstations, or other network infrastructure will be required for this project, as all of that is only on the DroneTech side, and they will be including it in their proposal and a separate project plan that they will give to you as a part of their contract. Wilmont's can accommodate this prototype system within their existing infrastructure that handles customer orders. Ongoing system maintenance scheduling or planning after the prototype is implemented will not be a part of the project schedule or plansyou will be developing that plan separately once the systems design is known. Wilmont's has allocated a maximum of US $1,750,000 for this prototype project. You have been asked by your CIO to ensure that your project does not go over this figure, and, if possible, that the total project cost is under that amount. The two companies agreed that they would like to begin the project on next January 5, and that their first customer delivery flight should take place no later than November 30 to avoid harsh weather in the San Francisco area.

Of course, you also need to include specific steps and processes for:

Regular meetings with the team, stakeholders, and cross-impacted areas of the company.

Approval points as needed through the project sequence.

Points at which you will refine cost and staffing requirements (you do not need to calculate costs or total staffing at this point).

Points at which you will produce the various project plan documentation deliverables discussed in class.

Testing, quality control, and provision for issues that may develop.

User training and other preparations for system implementation. The Wilmont's change management team, headed by Shirley Johnson, will assist you in this effort.

Part 2: Initial WBS Assignment

Assignment Requirements:

Format: MS Word or PDF file, formatted in standard U.S. letter size. The appropriate print-image can be created as a PDF file within the MS-Project software by using the "save as PDF" command in the File tab.

File-Naming requirements: Name_WBS_Date

Tools: MS-Project software

Note: You may not be familiar with all of the technical aspects of the project, but this project requires that you know something about the typical life cycle of projects and the processes that occur within them, which you have learned in class. Therefore, do not concentrate on the technology or process solutions focus instead on the management of this project as stated in the case, using the best practices that you have learned.

Assignment Deliverable Content:

Preliminary Work Breakdown Structure (WBS) using MS-Project software that illustrates the possible structure of the project work from general concepts to detailed work packages that you would recommend at this stage as a project manager. Remember that you do not have all details of the project at this point, so do not attempt to infer what the details areuse only the information you have to develop a preliminary list of activities in the form of a WBS.

THE FILE NAME OF THE SUBMITTED ASSIGNMENT must appear at the top task (PROJECT LEVEL) OF YOUR WBS. If you name the project file with the proper name following the instructions for formatting as stated in the assignment submission instructions above, and if you check on the "Project Summary Task", this will appear automatically.

Show at least three task detail levels in MOST of the areas of your WBS (major task level and two additional subtask levels).

Include appropriate project management tasks, like team meetings, training, and testing tasks in all appropriate areas of the WBS for this particular case study.

Include all of the features you have learned about in your WBS, including code numbering.

Show very manageable tasks at the work package level. Enter the WBS into MS-Project

Save the WBS directly from the software into a PDF format document according to direction given to you as you are doing the assignment. (Screen shots of the WBS are not acceptable.

General Assignment Guidelines:

While you can use help gained from researching templates found online, your WBS must reflect the content and scale of this project case only! Most templates found online contain too many steps that are not appropriate for project cases we will use in class. Please focus on this problem only and d/o your best to produce proper documentation on your own that you would actually submit on the job. You will be graded as though this were a professional assignment, so be sure you think through what would be needed as though you were producing this for your boss! Note: Do not attempt to produce a project schedule in MSProject or assign resources for this assignment. You do not have the necessary detail to produce a schedule, estimate times for tasks, or assign resources to specific tasks at this time, and you will lose points if you do. Don't get distracted with the technology solutionthink instead about what you, as a project manager, and your team should do, even if you don't know how the technology components or project steps will all be at this point. Try to imagine as much detail as you can. If you aren't familiar with the technology concepts, technical terms, or approaches, please ask for help. There is no single, correct "answer" to this assignment. Rather than make you guess a predetermined solution, you need to think out the problem on your own and develop documentation that you consider best. Grades will depend upon what you have included how you have structured the documentation; the way you have expressed expectations, constraints, deliverables, or other concerns; and the approach you have suggested for organizing and executing the work.

Part 3: Develop a Sample WBS Dictionary Assignment Requirements:

Note: You may not be familiar with all of the technical aspects of the project, but this project requires that you know something about the typical life cycle of projects and the processes that occur within them, which you have learned in class. Therefore, do not concentrate on the technology or process solutionsfocus instead on the management of this project as stated in the case, using the best practices that you have learned.

Assignment Deliverable Content:

Provide the WBS Dictionary formatted as described in class and in the textbook using standard word-processing software. The WBS Dictionary is a special type of project management document and is not a glossary of terms. Those submitting a glossary of terms will not get credit for this part of the assignment. THERE SHOULD BE AT LEAST 15 TASKS IN YOUR WBS DICTIONARY selected from various parts of your project to show that you know how to d/o this. You should use only the SIMPLE format WBS Dictionary consisting of:

WBS code (1.2.3.4) Task description Detailed description of the work being performed.

Example: 5.2.4 Product Testing Products will be scheduled for testing in six stages, as defined within the corporate quality assurance manual. The product quality assurance team will be the lead for this set of tasks.

Part 4: Student Project Risk Management Plan Assignment

Assignment Requirements:

Note: You may not be familiar with all of the technical aspects of the project, but this project requires that you know something about the typical life cycle of projects and the processes that occur within them, which you have learned in class. Therefore, do not concentrate on the technology or process solutionsfocus instead on the management of this project as stated in the case, using the best practices that you have learned.

Assignment Deliverable Content:

You defined initial risks in your charter/scope document, and then identified some of the risk management activities in your initial WBS. This assignment extends these previous assignments by providing you an opportunity to cre-ate a specific "subsidiary plan" that concentrates on risk and opportunity management. You may include other risks besides those you had in your charter/scope document. You are now much further in the course, and you are more aware of the types of things that can present risk or opportunity to a project of this particular subject, scale, and complexity. This assignment is your opportunity to define these positive and negative risks in a professional document that demonstrates your understanding of what risk management includes, and how you envision that it applies to this specific project.

A project risk management plan describes in detail the types of risk management that will take place in the project, and the list of risks/opportunities that will be the focus of these activities. Package this document into a presentable format that could be issued to all team members, stakeholders, and the sponsor once approved. Risk management plan contents must include the following items only (do not submit a risk planning template gathered from outside the course, as this will not satisfy this particular assignment requirement:

Ti/tle Page (with your name)

Description of Risk Management ActivitiesIn this section of the plan, you should imagine what you would d/o as a project manager to conduct what sort of meetings or other activities you would need in order to define in detail what risks and opportunities might be present in this project, and also what specific sequence of actions you would need to have in the WBS to assess, document, prepare practical contingency actions for, and monitor the risks or opportunities that could affect THIS CASE PROBLEM.

Be sure to keep your activities appropriate to the scale of the project and the content of this case problem. You should apply your learned knowledge of what risk management activities there could be to this situation and describe the various activities that should take place in the sequential order that you think is best. For each of the risk management meeting, planning, documentation, or monitoring activities you think you should list, you should describe the risk management activity and identify who will participate in it, what role they have in the risk management process and what risk management deliverable will be the outcome of that activity. Think of risk and opportunity management as something that is a subproject throughout this client project. Remember that we have a number of specific deliverables that have been requested by the client, so your risk management activities should be designed to assess, document, track, and report on all the different types of risks or opportunities that these particular deliverables will involve.

Risk register table with the following contents for each risk:

Risk/opportunity ID (a sequential number that you give each risk in the table)

Risk/opportunity descriptionshort description of the risk.

Impact probability (IP); (scale 1-5) (1) No Impact (2) Impact is Not Likely (3) Impact is Unknown (4) Impact is Likely (5) Impact is Definite

Impact severity (IS); (scale 1-5) (1) No Effect on the Project (2) Effect is Not Significant (3) Effect is Unknown (4) Effect is Significant (5) Effect is Severe

Likelihood of advance discovery (AD); (scale 1-5) (1) Definite (2) Probable (3) Unknown (4) Not Likely (5) Not Possible

Risk/opportunity priority number (RPN) calculated according to only the following formula as discussed in class: (RPN= P IS AD)

Potential responses to each risk/opportunity based on priority and the standard choices for risk/ opportunity responses we discussed in class. You will need to be specific on each according to how you feel a particular response is recommended and the practical rationale for your recommendation.

Risk/opportunity owner (accountable person who is assigned to monitor the risk, track it, and report on it)You must appoint a risk owner for each risk in the table.

Place for signatures/dates for key stakeholders to indicate approval (like you did for the charter/scope document). The highest scores on this assignment will be for a practical risk management plan containing information specific to this project's requirements and deliverables, which name specific people and roles, address the practical concerns or opportunities that exist only in this project, and will help the client to feel like you have the project under control, demonstrating that you can produce a professional document. Assignments should not contain generic material imported from somewhere else, as this will not be appropriate for this situation and will lose points.

No AI-generated content!!!