Project Name: Project Ventilo You are a senior project manager for PMCS (Proj. Mgmt. Consulting Svcs.) and have been working for the organization for over 12 years. You have earned the respect of the management team and they trust you to run your projects. The management team's knowledge of project management is minimal. Knoxville Telecom had hired PMCS earlier this year to create and deploy a mobile application to provide a personalized experience for their customers and to increase sales. When the mobile app project started you were already leading a large transformation project for your own organization and were not available to manage this new customer project. An external consultant was hired to manage Project Ventilo. This external consultant was the primary contact with the client. You had very little involvement with the external consultant after the initial onboarding as you were busy with your transformation project. The management team did not deal directly with the project team members. The external consultant provided regular status reports to the management team and the customer from June 14 through to September 27. Based on the status reports, the project appeared to be in good shape and was scheduled to launch on