Project Task:

Case study

Rosewood Nursing Homes selects only the very best supplies from companies that exeed standards using high quality materials suitable for their clientele. With a state-of-the-art facility and the highest quality of customer care, Rosewood is able to assist clients on or off their site whether they are requiring full time high-level care, low-level care of for some clients, at home care. ABC Pty Ltd is the founding company of Rosewood. Rosewood was established in 2002 to provide care for elderly clients at all these levels. Based in Victoria, Rosewood are Australian renowned for their exceptional care facilities. Rosewood is well known for providing outstanding in-home care service, to a range of clients, who prefer to stay at home while they ca. this is a relatively new concept for nursing homes to enter into. Together with all of these services that Rosewood Nursing Homes can offer, they provide a level of service that is hard to match. ABC Pty Ltd and Rosewood Nursing Homes have an accounting system already in place, but no inventory or job management system. As there was no inventory management system in place, there was no visibility of cashflow, or inventory wastage. Even purchase orders were done on paper. One of the owners both companies, said that without an integrated system, and visibility of the businesses high value stock items, the business didnt have sustainability to grow. Using their old system, the companies were facing problem to keep track of their inventory and purchase orders. Another issue that the company was confronting was an inadequate data base in the company and it could compromise their reputation as a leader in quality care, if they can not maintain their supplies at the highest levels These systems and processes were halting their progress as they were not able to keep track of the stock that they have currently on hand. Another problem that the company can face due to extra stock is that if the technology changes then the company might suffer huge losses. It was clear to the owner of the company after going through the performance reports that these practices were not sustainable for the growth of the company. So, they decided to install inventory management system to help maintain their reputation as being one of the best quality care leaders in community services.

QUESTIONS:

PT 1.4. Identify assessment tools and techniques based on given case study that will be most effective.

PT 1.5. Conduct a research; identify and analyse changing trends and opportunities relevant to the Inventory management system and e-commerce software appropriate for the company specified in the case study.

Part B: As specified in the case study, the owner of the company wants to expand his business by opening further facilities To choose the e-commerce business software best suitable for this business, the owner has specified some of the requirements that the software must fulfil. The owner has allocated you the task to identify the e-commerce business software that will accomplish all these requirements. The requirements are listed below:

a. The software must automatically collect your advertising data from ALL advertising platforms & matches it with conversion data to let you analyse and report ROI. No more spreadsheets and manual importing of cost data.

b. A B2B eCommerce website that provides a 24/7 online ordering destination for your B2B customers.

c. A software that has all-in-one cloud Inventory, POS, B2B, EDI and 3PL. Considering these requirements, you will then be required to seek advice from e-commerce digital specialist to:

Identify the Software that will meet the requirements of the company.

identify electronic commerce opportunities Your trainer will assume the role of digital specialist from whom you need to seek advice to identify e-commerce business software. After the discussion with specialist write down the report in given template for the key points that were covered in interactive role play. After the meeting prepare a report on what you discussed in meeting.

Minutes of Meeting Meeting Objective: Seek advice to identify e-commerce business software Attendees:

Venue: Date:

Report: Briefly write the key points that you have discussed with the authority in meeting.

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