Promotion Decision Letters: The Good News and The Bad News For managers to help organizations achieve top success they are required to play many roles. As you learned in Chapter 1, one of the roles managers play is known as the "Informational Role". The informational role requires managers to gather, analyze, store, and disseminate information. As disseminators, managers pass information on to their employees.

Managers also fulfill "Decisional Roles" and "Interpersonal Roles". This assignment combines all of these roles. For this assignment, make staffing decisions about who to promote and pass "good news" on to one employee and "bad news" on to another employee. Promotion and Rejection: As a supervisor, your team has strong employees and employees who are not meeting expectations. You have an opening for a senior-level position and look to promote from within your team. Two individuals (you make up the individual's names) on your team have applied for the position. One employee has worked for you for three years. This employee excels on every project, asks thoughtful questions, has a positive attitude, and is willing to help any team member. The second candidate has worked for you for over five years; however, they have a track record that is not stellar. The employee has had difficulty responding to their clients promptly and is not always professional when they do respond. This team member is quick to add new projects to their plate, but the follow-through is not consistent, nor is the quality of their work. You have addressed these issues over the years, but it does not last long when you see improvement. This is an easy decision for you on who to promote. Assignment:

Using business-style , draft two letters. One letter should be addressed to the employee who earned the promotion (make up a name). The other letter should be addressed to the employee who did not get the promotion (make up a name).

Letter 1: The "Good News" letter must demonstrate positive written communication. For the person receiving the promotion, be detailed on why the person is moving into the senior level position, and provide the responsibilities in their new role (create relevant responsibilities). In this letter, you will highlight how to give positive, written feedback to an employee.

Letter 2:The "Bad News" letter must inform the other employee they did not get the position. Explain why they were not selected. Your writing must remain positive in tone and provide suggestions on how to improve in their current position (create viable improvements).