Propose a Improved PM program which includes

Developing and coaching process to engage and motivate employees

General Background Information (optional): You are the leader of a small cross-functional team of 4 people (see below for "Background Information on the Team Members") at a small oil exploration and production company during the COVID-19 pandemic. Given the plummeting cost of oil, there was a round of layoffs, but fortunately, your team remains intact. At the same time, the senior leadership team reaffirmed the organization's strategic priorities including valuing results and key competencies for moving forward - employee safety and well- being. Background Information on Team Members: Team Member A: Julio Role: Account Manager (Sales) . Years with Company: 3 . Performance: Last year's performance earned Julio a 4% merit pay raise. . Additional Information: Although Julio had his best year since being with the company the downturn has severely impacted both his ability to perform as well as his motivation and overall demeanor. Team Member B: Jamal * Role: Machinist (Operations) . Years with Company: 18 Performance: Last year's performance earned Jamal a 2% merit pay raise. . Additional Information: Jamal has always been a consistent performer with a positive demeanor, but of late you have noticed increased tardiness/absence as well as lack of focus. However, a colleague told you that he suspects Jamal's partner recently learned of a health concern. Team Member C: Gloria . Role: Billing Clerk (Finance) . Years with Company: 1 Performance: Last year's performance earned Helen a 3% merit pay raise. Additional Information: Gloria has unique skills and certifications that make her valuable to the team. However, several coworkers have come to you complaining about her personality and lack of professionalism. Team Member D: Ann Role: Trainer (Human Resources) . Years with Company: 10 . Performance: Last year's performance earned Ann a 1%% merit pay raise. . Additional Information: Ann has a strong track record with the company, but last year she underperformed due to extenuating personal circumstances. However, she's back to her old high-performing self and making of the most of her strong interpersonal skills and positivity during tough times