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Provide a sample calculation of an aggregate value of the overall customer satisfation with a specific IT service metric. The number of value to be
Provide a sample calculation of an aggregate value of the overall customer satisfation with a specific IT service metric. The number of value to be aggregated should be at lease 10. Do the calculation in Excel
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Managing Operations Across the Supply Chain
Authors: Morgan Swink, Steven Melnyk, Bixby Cooper, Janet Hartley
2nd edition
9780077535063, 007802403X, 77535065, 978-0078024030
