Provide an analysis of the effects of an organization's social media approach in communicating through a crisis. In your analysis, do the following:

• Briefly describe the organization and the crisis or problem it faced.
• Analyze at least three specific ways in which this organization's social media handling of this problem was, in your opinion, effective.
• Illustrate at least two ways in which this organization's approach demonstrated effective strategies outlined in this week's Learning Resources.
• Please add references