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Provide an example ofthe four Costs of Quality. Identify the type and explain your examples. l4PtSl Explain the two types of variation and give an

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Provide an example ofthe four Costs of Quality. Identify the type and explain your examples. l4PtSl Explain the two types of variation and give an example of each? {4pts} What is a "Fishbone Diagram"? Why is it called a fishbone? What are the benets of using the tool? {Zptsl Prepare and explain a Pareto Chart to analyze the defects entering a plant from the supply chain. what conclusions would you reach. [Spts] DEFECT NUMBER OF DEFECTS AComponents not adhering 143 B Excess adhesive 71 C Misplaced transistors 501 D Defective board dimension 146 EMounting holesimproperlyr positioned 12 F Circuitry problems on final test 90 G Wrong component 212 5. Prepare a Scatter Diagram using the total number of shipments and number of defective shipments. Does there appearto be a relationship? Explain. {5pts} 5. The overall average on a process you are attempting to monitor is 50 units. The process population standard deviation is KNOWN to be 1.?2. The sample size is 5. Using a z-value [standard deviation] of 3, what are the upper control limit [UCL] and lower control limit [LCLJI for the process? {3pts} The Delta Electric Company produces incandescent lightbulbs. The following data on the number of lumens for 4D-watt lightbulbs were collected when the process was in control. The population standard deviation in NOT known. Calculate the Control limits for the X-Bar chart. Calculate the Control limits forthe Range chart. Since the data were collected, some new employees were hired. A new sample obtained the following readings: 625, 592, 512 and 535. Is the process still in control? {Spts} OBSERVATIONS SAMPLE 1 2 3 4 l 504 6 1 Z 5 88 SUD 2 59? 601 607 503 3 581 5m | 585 592 4 520 605 595 588 5 590 614 608 504 8. You are the Quality Manager at a manufacturing plant. Your suppliers have not been perfect. You have requested that your Quality Engineer create a c-chart in order to understand what to expect in next weeks shipments. Determine the control limits for a c-chart. Plot the points. Is you supply base in control or our of control? Explain. (3pts) Week Number Total number of Defects 1 6 2 9 3 15 4 4 5 32 7 7 12 9. Delta Chicken company advertises "lite "chickens. The specifications for the chickens has a lower specification limit of 300 calories and an upper specification limit of 500 calories. The process average of x-bar is currently at 420 calories. The standard deviation or sigma is 25 calories. What is the Cp? What is the Cpk? Explain what the Cp and Cpk values mean. (5pts) 10. Last week, my business sold 300 Maize and Blue gloves. Using the Naive forecasting method, how many should I forecast to be sold next week? (2pts) 11. Dr. Kazmierski's golf scores were as follows. Using a 3-month moving average, what should he forecast his score to be on Sunday? (3pts) Day Actual Score Monday 78 Tuesday 85 Wednesday 80 Thursday 88 Friday 74 Saturday 82 Sunday 12. Tom Brady's restaurant uses exponential smoothing to forecast monthly usage of tabasco sauce. His forecast for October was 200 bottles. Actual usage in October was 300 bottles. He uses a smoothing constant of 0.70. Using the exponential smoothing forecast model, what should he forecast for November? If the November actual usage was 150 bottles, what should he forecast for December? (5pts)13. Jim Harbaugh is trying to decide which offense to use. He has data in the following chart that shows his actual points scored in games and what the forecast or prediction was before the games started. Determine the MAD, MSE and MAPE for each Quarterback. Which offense is the better one to use 'h the games? Why? [Spts] Game Number Actual Points Forecast with (151 Forecast with C132 1 30 28 30 2 25 25 28 3 32 32 36 4 29 30 30 5 31 30 28

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