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Provide awrite up analysis of what NPS is, how it is used, and how you would use it in your organization. Then I want you
Provide awrite up analysis of what NPS is, how it is used, and how you would use it in your organization. Then I want you to find (1) organization that uses it and discuss their findings. personal example of customer engagement that you have been a part of. What did this organization do, and how did it make you feel? Are you more likely to go back to this organization due to this engagement? Why or why not
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