Provide some customer retention strategies which benefits organizations

What actions are involved before the final decision to buy or consume a product and services?

consider your individual behavior as a buyer. Think about the kinds of things that move you to make purchases, large and small and then answer the following:

Before making a major purchase, what types of data do you gather?

What types of data are most compelling to you? Do you buy impulsively?

If so, what type of products do you buy impulsively?

Are there ways in which you want to improve your own consumer behavior?