Provide specific details about the Problem: Lack of a coherent digital transformation strategy and the solution.

Then guide the on how the Hayes or Kotter model might be applied to sustain the solution.

As organizations grow, particularly in the global space, change is inevitable. As businesses take on a more global-facing model, management must be ready to facilitate the changes that ensue. This means creating plans for introducing and managing change. Hayes model or Kotter 8-Step Change Model are widely used to help overcome barriers to change in organizations.

To successfully roll out these change management processes for true digital transformation for a business, one needs to approach it in an intelligent, behavior-centered way.

Start by considering these five Ws:

Why is there a need for digital transformation?

What do you need in technology, processes, and management?

Who is responsible for the execution of the plan?

When will the changes take place, and what are the milestones?

Where will these changes occur?

indicate references on answers.