PS2100: Week 2 Assignment Worksheet About Ethics and etiquette in the workplace are critical skills for employees. You may find yourself in situations where you are not sure what decision to make. Your ethics will guide you with the most successful response for your continued employment and your etiquette will assist you in using professionalism in your interactions with your co-workers and customers or patients. Background The source of the Sally's conflict in the workplace centers on a potential ethical violation. Part 1: Scenario Directions to complete Part 1: Read the following scenario. Sally works as a clerk for Avco Environmental Services, a small toxic-waste disposal company. The company has a contract to dispose of medical waste from a local hospital. During the course of her work, Sally comes across documents that suggest that Avco has actually been disposing of some of this medical waste in a local municipal landfill. Sally is shocked. She knows this practice is illegal. And even though only a small portion of the medical waste that Avco handles is being disposed of this way, any amount at all seems a worrisome threat to public health. Sally gathers the appropriate documents and takes them to her immediate superior, Dave. Dave says, "Look, I don't think that sort of thing is your concern, or mine. We're in charge of record-keeping, not making decisions about where this stuff gets dumped. I suggest you drop it." The next day, Sally decides to go one step further, and talk to Angela, the company's Operations Manager. Angela is clearly irritated. Angela says, "This isn't your concern. Look, these are the sorts of cost-cutting moves that let a little company like ours compete with our giant competitors. Besides, everyone knows that the regulations in this area are overly cautious. There's no real danger to anyone from the tiny amount of medical waste that 'slips' into the municipal dump. I consider this matter closed." Sally considers her situation. The message from her superiors was loud and clear. She strongly suspects that making further noises about this issue could jeopardize her job. Further, she generally has faith in the company's management. They've always seemed like honest, trustworthy people. But she was troubled by this apparent disregard for public safety. On the other hand, she asks herself whether maybe Angela was right in arguing that the danger was minimal. Sally looks up the phone number of an old friend who worked for the local newspaper. (See next page to continue part 2 and 3) PS2100: Week 2 Assignment Worksheet Part 2: Ethics and Social Responsibilities of Organizations 30 points Directions to complete Part 2: Answer the following questions using the scenario above. A. What ethical pressures are present in this scenario? Write your responses in complete sentences with correct capitalization, punctuation, and spelling. Type answer here B. Based on Sally's actions, in three-to-five sentences, answer the following questions. What would you recommend to her to manage ethics in this situation and why that recommendation? What potential risks does that recommendation pose if Sally were to follow them? Write your responses in complete sentences with correct capitalization, punctuation, and spelling Type answer here C. Read the six areas of social responsibility organizations should be concerned with. Select one that area that you feel that the managers should be concerned with in this scenario. In three-to-five 5 sentences, describe that social responsibility and explain why it is important for organizations to be successful. Write your responses in complete sentences with correct capitalization, punctuation, and spelling Type answer here (See next page to continue part 3) PS2100: Week 2 Assignment Worksheet Part 3: Etiquette and the Workplace 20 points A. Directions to complete Part 3: Match each of the areas of etiquette with its description. A. Office Phone and Cellular Phone B. Copier C. Email D. Shared Workspaces E. Meeting conduct F. Attire and Grooming G. Business dining H. Cordiality Etiquette Description Type answer here Spending rules, alcohol consumption, and manners Type answer here Clean, orderly, and respect for privacy Type answer here Professional and conservative clothing Type answer here Thank you notes, giving and receiving gifts, and behavior at business social gatherings, including holiday parties Type answer here Appropriate length, subject line, professionalism, and timeliness of responses-usually within 24 hours Type answer here Arrive on time, business attire, and professional attitude Type answer here Office and cell, including voice mail, returning calls within an appropriate amount of time, keeping personal calls at a minimum Type answer here Professional use, appropriate size of job, and replace paper (See next page to continue part 3) PS2100: Week 2 Assignment Worksheet B. Second, from the above list, select three etiquette areas that you feel are most important to your success in the workplace. In three-to-five sentences, describe the importance of each of these areas (three in total), and discuss what steps you plan to take to ensure that you adopt and use effective etiquette in your future healthcare professional role. Write your response in a complete sentence with correct capitalization, punctuation, and spelling. Type answer here