PSK4/Professional Skills Reflection Questions 3

Building and Maintaining Professional Relationships

1. Imagine you are starting a new job and you want to begin building professional relationships with your coworkers and manager. What steps would you take within the first two weeks to develop a positive rapport with your colleagues?

2. Describe one of the best experiences you've had as a customer. What did the employee or organization do to make it such a positive interaction? What professional skills were demonstrated in that situation? PSK4/Professional Skills Reflection Questions 3

3. Think of a time when you had to manage conflict at work or school. Reflect on the situation by considering: Why did the conflict occur? How did the conflict impact everyone involved, including youself? Which of the five conflict management styles did you use to resolve the conflict (accommodating, avoiding, competing, compromising, collaborating)? Was it an effective approach to the situation - why or why not? PSK4 / Professional Skills Assignment 1 Self-Portrait (30%)

DUE DATE

Session 1 OBJECTIVE

When people have a strong understanding of self, they are better equipped to develop and exhibit other professional skills. In this assignment, students will have the opportunity to reflect on who they are by creating a self-portrait of their strengths and areas for growth. DESCRIPTION

This assignment gives you an opportunity to think about who you are at this moment, both personally and professionally. You will be asked to create a self-portrait by filling out the Assignment 1 word document template available in Session 1.

Since this assignment calls for personal reflection, all work should be your own. There is no need for research from external sources.

Each question in the self-portrait exercise should be responded to in a minimum of 100 words. The questions are:

1. Reflect on how you see yourself in different roles.

Who are you as a student? Describe your strengths, motivators, and areas for growth in this role. Who are you as a friend and family member? Describe your strengths, motivators, and areas of growth in these roles. Who are you as a working professional? Think about the position you currently hold or jobs you've done in the past, and consider your strengths, motivators, and areas for growth in those roles. 2. Reflect on aspects of your life that contribute to self-understanding.

What are your core values? Describe at least three. 1 PSK4 / Professional Skills Describe at least five things you enjoy doing and consider why they bring you joy. If you could make one change in your life at this moment, what would it be and why? INSTRUCTIONS

Complete your self-portrait assignment by: 1. Opening the assignment template 2. Reading through each question carefully 3. Reflecting on each question 4. Typing a response to each question (minimum 100 words per response) 5. Submitting your assignment as a Microsoft Word document

This self-portrait must be your own work; no external sources should be used. Please use the same font size and style as the template (Calibri, 12 point font). SUBMISSION INSTRUCTIONS

Work must be submitted as a Microsoft Word document, and properly labelled as per the College naming convention:

[Last Name] - [First Name] - Assignment 1 GRADING CRITERIA

Assignment Value: 30%

Critical Thin

Grading Criteria

Grading /10

There is evidence of original insight and depth of thought within each response. Responses are tailored to the questions and examples are included to support ideas where applicable. Completeness The assignment fulfills all instructions; each question has been responded to in a minimum of 100 words, and all aspects of the question have been addressed.

/10