Punam has been tasked with analyzing her company's risk as a number of key leaders and workers retire. Punam has interviewed these workers to find out how much they contribute to the company and how readily someone could take their place. She reports that the main risks are in continuity, loss of institutional knowledge, and company culture. She proposes that they start a mentorship program where these employees will work with the next generation of employees to ensure they avoid these risks. Punam is working to address the challenges posed by ___________. the wage gap work-life balance outsourcing older workers