Purpose

In this project, you will gain an understanding of the importance of the control function in a manufacturing business. You will compare actual performance with desired production standards, measure progress toward company goals, and address deviations in performance through corrective action.

Outcome Met by Completing This Assignment

• develop measures and assess outcomes against plans and standards to improve organizational effectiveness

How to Set Up the Paper

Scenario

The following chart displays the results of the first year's production of the, Lacks Tracks Cycles, an electric-powered chopper-style motorcycle beingproducedby Lacks Tracks Cycles to compete with Harley-Davidson's Electra Glide. The metrics table below was created from data supplied by Lacks Tracks Cycles five (5) plants. The purpose of the table is toprovidedata for management to decide what controls and actions are needed to increase productionefficiency.

You recently joined the Lacks Tracks Cycles' headquarters staff as a quality assurance associate. Your manager has requested you to analyse of the first year's motorcycle production results.This informationwill be used bymanagement to evaluate and improve overallproductionefficiency.

Lacks Tracks Cycles is known for producing high quality products at reasonable prices. They plan to compete against Harley's top-end model bydevelopingsuperior productionefficiencythat will allow themto pricesignificantlybelow Harley Davidson's Electra Glide model.

The chart below lists the desiredproductionstandards and the actual production metrics for each stage of the electric-motorcycle's manufacturing process that needs to be completed to determine the overallproductionefficiency at each of Lacks TracksCycles'five (5) production facilities.

A comparison of the production standard to the actual production outcomes using all the relevantmetricsallows management to determine which of its facilities is the mostefficientproducerof theelectricmotorcycle. This knowledge will help Lacks Tracks Cycles' management team to determine what controls need to be put into place at their various production plantsto match the productionefficiencyof their mostefficientplant. Moreefficiencymeans higherproductionat lower per unit (cycle) costs.

Metrics Standard Maryland Delaware NewJersey Texas Alaska Total Cost to Manufacture (per unit)13,50015,25014,10012,75016,00014,250Manufacturing Cycle Time (time to complete single vehicle - in hours)151816121214Yield (percentage of cars produced to specifications first time without rework)98%99%97%96.50%97.50%95.15%Defective Rate/Recall Rate2%1%3%3.50%2.50%4.85%Scrap Rate2%3%4%2.50%2%1.90%Average Production Downtime0.50%1%1.50%0.75%0.50%0.75%Training Time (hours per month)863574Shipping Problems/Damage (per 10,000 units)124213Safety Incident per Employee1.50%2.25%0.75%3%2%1.90%Number of units manufactured per year45,00043,00027,00042,50048,00045,500Utilization Rate (Capacity rate facility is utilizing during available production time)81.82%78.18%49.09%77.27%87.27%82.73%

Use the following headings and instructions to complete the project:

Introduction

Introduction paragraph.The Introduction paragraph is the first paragraph of the paper and will be used to describe to the reader the intent of the paper explaining the main points covered in the paper.This intent should be understood prior to reading the remainder of the paper so the reader knows exactly what is being covered in the paper.The introduction is often written after the paper is completed.

The body of the paper will cover the following:

Controls

• Explain what control means in a business setting.
• Explain why Lacks Tracks must be concerned with the actual production metrics at its plants.

Standard Specifications

• Compare the metrics table standards to the actual performance outcomes at each of the five (5) plants and explain your findings for each plant.
• Identify the four (4) most important and common deviations from the standards among the plants and explain why this data is important to Lacks Tracks management.
• Using course materials identify and explain two (2) types of controls that could be used by Lacks Tracks management to attempt to correct the deviations from standards at its plants.

Total Quality Management

• Explain why the implementation of a Total Quality Management (TQM) program could improveoperational efficiency at Lacks Tracks.

concluding paragraph.The conclusion paragraph highlights the major findings covered in the paper.

References: