Answered step by step
Verified Expert Solution
Question
1 Approved Answer
PURPOSE: This assignment will help you apply the concepts related to Post-Sale Interactions. PREPARE FOR THE ASSIGNMENT: Choose any product or service that would be
PURPOSE: This assignment will help you apply the concepts related to Post-Sale Interactions. PREPARE FOR THE ASSIGNMENT: Choose any product or service that would be sold in a B2B setting AND that would require a lot of customer interaction after the sale. ASSIGNMENT: In a Word or pdf document, answer the following questions. WRITE THE QUESTIONAND THEN YOUR ANSWER. 1. In the table like the one below: - List 5 different ways a salesperson would interact with the customer (or the customer's company) after the sale. (Consider the activities listed in sections 12.1 and 12.2 in the chapter) - Next to each post-purchase interaction, write down what the customer would expect in that interaction. - In the final column, identify ways to ensure that the customer is satisfied
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access with AI-Powered Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started