PURPOSE This week you'll learn how to Deliver Your Message. Sounds easy doesn't it? Well, there is more to it than you think. You first need to understand your audience. What is their culture? Do all cultures react the same? You can deliver a message, but you need to pay attention to the way your audience reacts. Do they understand you? Are you sure? What kind of clues should you be looking for? As a professional, you need to be specific. State facts not your opinions. Don't speak for others, only yourself. Try to balance both positive and negative comments. If you're discussing changing things, promote a positive attitude. NOTE: All work will be put in a file called [YourLastName] Assignment4.doc TASKS SECTION 1 You were doing technical training at a customer's site and it had gone bad. Write a detailed professional report to the boss explaining what happened.Keep in mind that the boss is not tech savvy. Include the following items: 1. Describe the audience 2. What was the training about 3. How could you tell it was not going well? 4. Did you do anything to try and correct it? If so what? If not why not? 5. What went wrong. Be as specific and give multiple examples CRITERIA . The report will be formatted clean and easy to follow . Explain the problem and how you resolved it . All writing will be professional and accurate PURPOSE This week you'll learn how to Deliver Your Message. Sounds easy doesn't it? Well, there is more to it than you think. You first need to understand your audience. What is their culture? Do all cultures react the same? You can deliver a message, but you need to pay attention to the way your audience reacts. Do they understand you? Are you sure? What kind of clues should you be looking for? As a professional, you need to be specific. State facts not your opinions. Don't speak for others, only yourself. Try to balance both positive and negative comments. If you're discussing changing things, promote a positive attitude. NOTE: All work will be put in a file called [YourLastName] Assignment4.doc TASKS SECTION 1 You were doing technical training at a customer's site and it had gone bad. Write a detailed professional report to the boss explaining what happened.Keep in mind that the boss is not tech savvy. Include the following items: 1. Describe the audience 2. What was the training about 3. How could you tell it was not going well? 4. Did you do anything to try and correct it? If so what? If not why not? 5. What went wrong. Be as specific and give multiple examples CRITERIA . The report will be formatted clean and easy to follow . Explain the problem and how you resolved it . All writing will be professional and accurate