Q$1$ What specific factors need to be considered while choosing between oral and written method of communication? Also narrate an incident based upon your personal $/$ professional experience where you had to choose between oral and written method of communication and describe your criteria for considering one method more effective than the other in the given scenario. $(3)$

Q$2($a$)$ How do you define abstraction$?$ Specify the limiting factors that usually force us to apply the process of abstraction in our written as well as oral communication. $(2)$

Q$2($b$)$ Distinguish between denotative and connotative expressions and support your explanation with their usage in two separate sentences. $(2)$

Q$3.$ Discuss the importance of upward communication in helping out employees in an organizational set up$,$ and what kind of communication climate does it create in the organizations? $(2)$

Q$4.$ Explain the role of facial expressions and eye contact in nonverbal communication. Narrate an incident based upon your personal experience where nonverbal communication facilitated you in carrying out your communication effectively. $(3)$

Q$5.$ Discuss a professional or personal situation where a communication breakdown occurred between you and another employee$/$person$.$ Outline the specific barrier $($s$)$ in this regard and also explain how you overcame those barriers to achieve your objective. $(3)$