Q 23.30: Last year, RL Enterprises had exceptional brand recognition and a produced a high percentage of defect-free products. Unfortunately, it also had a plummeting credit rating and reported numerous accidents within its facilities. Which of the following best sums up RL's balanced scorecard for the year? A Financial and internal process categories scored high, while the learning and growth and customer categories scored low Customer and internal process categories scored high, while the financial and learning and B growth categories scored low. Internal process and learning and growth categories scored high, while the customer and c financial categories scored low. Financial and customer categorles scored high, while the internal process and learning and D growth categories scored low