Q. Run outliner and checking missing values then run PLS and SPSS for analysis.

Respondent CSV File & Questionnaire:

https://drive.google.com/drive/folders/1imiGIkLxDdbq4DYREfwdSfWtGODSxCMY?usp=sharing

My Model:

Customer mistreatment independent variable

Job Performance Dependent variable

Job satisfaction Dependent variable

Autonomy/competence / relatedness satisfaction Mediator

Autonomy need satisfaction 0.19 (0.05) -0.24 (0.07)" 0.49 (0.08) Job performance Customer -0.19 (0.07)* Competence need 0.42 (0.09) mistreatment satisfaction 0.55 (0.09) -0.08 (0.06) Job 0.16 (0.07)* satisfaction Relatedness need 0.30 (0.13)" satisfaction