Question
Q1 (4 pts): You are the manager of the business analysis department at DynaCorp. After completing their preliminary requirements gathering activities, your analysts have submitted
Q1 (4 pts): You are the manager of the business analysis department at DynaCorp. After completing their preliminary requirements gathering activities, your analysts have submitted the following problem statements representing possible projects that you could undertake in the coming fiscal year. While you are disappointed with the quality of these statements, you want to train your team to do better. For each of the four problem statements below, please identify one (1) core deficiency of the statement itself and re-write the statement to correct that problem to the best of your ability with creative license. STATEMENT 1: Oracle has released new on-demand features for their customer relations management (CRM) system. We need to purchase the upgrade, deploy it company-wide (starting with the sales department), and start training the staff on how to maximize their use of CRM release 18. Deficiency: The corrected statement: STATEMENT 2: The organizations problem is that they need a centralized database for storing and tracking customer information. Deficiency: The corrected statement: STATEMENT 3: The Human Resources department still requires that all employees physically visit their office to select their benefits packages during the annual open enrollment window. In this Internet age it is crazy to still have to fill out paper forms. We should develop a web portal automated data entry system for them so that employees can select their packages electronically from the comfort of their own offices. Deficiency: The corrected statement: STATEMENT 4: Ive learned that GigaCorp is now using ooVoo as their company-wide video conferencing software. We should dump our old Intel ProShare systems for ooVoo. Its free! Deficiency: The corrected statement:
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