Q1 a) Describe seven differences between goods and services 17 Marka) b) Osbome Industries is compiling the monthly productivity report for its Board of Directors. From the following data, calculate (i) labour productivity, (ii) machine productivity, and (iii) the multifactor productivity of dollars spent on labour, 110 Marks) machine, materials, and energy. The average labour rate is $15 an hour, and the average machine usage rate is $10 an hour. Units produced Labour hours Machine hours Cost of materials Cost of energy * Discuss the characteristics of each of the manufacturing systems listed below. i Project/Job Shop . 100,000 10,000 Batch il Mass production iv. Continuous Flow 5,000 $35.000 $15,000 *Give examples of appropriate products and manufacturing companies for each manufacturing system above. 18 Marks]