Q1. Assume that you are charged with the orientation of a cohort of new managers in your organization. Discuss the key individual differences described in this chapter and explain how you would help these new managers understand their own strengths and inclinations and how they could best contribute to the organization.

Q4. Read the mini-case below and answer the questions that follow it.

Mini-Case: Channel Surfing. You know you should be studying for that management test tomorrow, but you have decided to take a break. With the remote control firmly in your hand, you hit the TV waves. On channel 53 some sports athletes are discussing the importance of being a team player. Striving for individual honors will hurt the team and eventually you, they say. On channel 13 beautiful people are at the beach playing volleyball, water skiing, and dancing. They are also drinking beer (well, there is beer in their hands even if you didn't see anyone take a drink). You wonder why your friends don't look like that ... maybe it's the beer you drink, you think. On channel 44 an entrepreneur is discussing how she took this idea of hers to a multimillion-dollar company in less than two years. She says the key is to be diligent and know your product. You wonder if she is hiring. On channel 23 some ex-PGA golf pro is explaining the usefulness of a golf club that falls apart in your back swing if you swing the club incorrectly. He says it did wonders for his game. You wonder, if it did wonders for his game why isn't he back on the tour? Finally, you decide you have had enough and go to bed wishing now that you had studied. Well ... you think ... if I get up at 5:00 a.m., I can ...

In this case, several determinants of personal power are illustrated. For each of the following situations, indicate the type of personal power that was illustrated. Provide support for each of your answers.

Situation #1: Which type of power is being utilized on channel 53?

Situation #2: Which type of power is being utilized on channel 13?

Situation #3: Which type of power is being utilized on channel 44?

Situation #4: Which type of power is being utilized on channel 23?

Q6. Read the mini-case below and answer the questions that follow it.

Mini-Case: Caitlin and Joan, who work in the same office, report to Barbara, who works in another building. Joan has sporadically complained to Barbara about Caitlin's bullying behavior. For example, Caitlin bullied Joan into filling out all of the department's required monthly reporting forms, rather than sharing some of the task. Barbara had previously dismissed these complaints as just routine grumbling. Now she is spending a month working in the office with Caitlin and Joan while the other building is being renovated. Within a few days, she can see firsthand what Caitlin does and the effect it has on everyone else, not just Joan. Barbara suddenly recalls that one other employee had complained about Caitlinduring her exit interview before taking a job with another company. Barbara realizes that the conflict is creating stress for everyone in the office. She values both Caitlin and Joan as good workers.

2. What is the source of this conflict? Justify your answer.
4. What are the possible consequences if this situation continues?
6. Assume that Barbara should intervene in this conflict. Explain why she should intervene and how in terms of her role and conflict management approach.

Q8. A Positive Change Agenda

Think about how you can bring about positive change in an organization (e.g., work, club, group) you belong to currently, and write out a detailed plan for leading positive change. The plan should address the following questions with very specific and actionable ideas:

2. In what ways will you work to creat e a positive climate? What will you actually do?
4. In what specific ways will you create readiness in others to pursue positive change?
6. What is your specific vision of abundance? How will you communicate it so that it is accepted and energizing to people?
8. How will you generate commitment to that vision among others? Identify specific actions?
10. What will you do to institutionalize and create irreversible momentum for your positive change?