Q1. Choose the correct answer in the following questions and write in the table at the end. [15 Marks) 1. The theory which states that certain characteristics of personality differentiate a good leader from other people is known as: a. Trait theory b. Behavioural theory b. Theory of Motivation c. Leadership theory _ can be defined as the elements required for survival and normal mental and physical health. a. Freedom b. subsistence c. Human needs d. Leisure 3. The various levels of needs according to Maslow were: a. Security needs b. Basic needs c. Social needs d. Esteem needs 4. The reward system under which employees receive some part of the business's profits is known as: a. Profit sharing b. Performance-related pay c. Piece rate d. Commission are small teams designed to propose solutions to exiting problems and to suggest improvements in production methods. a. Production teams b. Management teams c. Quality circle teams d. Empowerment teams 6. A assesses the current workforce and actions necessary to meet the business's future labour needs. a. Workforce plan b. Human Resource plan c. Labour plan d. Both a &b 7. A legal agreement between an employer and an employee setting forth the terms and conditions of the employment arrangement. a. employee tribunals b. contract of employment C. person specifications d. all the above takes place when an employer terminates an employee's contract of employment a. Redundancy c. Retirement b. Dismissal d. Training 9. The medium through which a message is transmitted to its intended audience such as a company newsletter or a mobile phone network a. Communication link c. Communication transmission b. Communication medium d. Both a &b 10. refers to the response or reaction of receiver to the sender's message. a. two-way communication b. horizontal communication c. Vertical communication d. Feedback 11. The methods to improve communication are: a training employees b. avoid generating too much information c. recognises cultural &linguistic differences d. all the above 12. The type of leadership which is also known as participative leadership is. a. autocratic leadership c. Laissez-faire leadership b. democratic leadership d. all the above 13. Headhunting employees is an example of which type of recruitment: a. Internal recruitment c. Both a&b b. External recruitment d. None of the above 14. The type of training an employee may receive when commencing a new job is known as: a. Off-the-job training c. Induction training b. On-the-job training d. all the above 15. Which of the following is not a selection technique by organisation? a. Psychometric tests b. Interview c. Role plays d. Job descriptions