Q1. Expert system (ES) must have four features: expertise, symbolic reasoning, deep knowledge and self knowledge. By using YOUR OWN WORD, differentiate between deep and self knowledge.

Q2.Given the below facts and rules, use forward chaining to find the final conclusion. Show the sequence of rules firing in order.

Facts:

B is true

D is true

Rules

R1: F -> A

R2: B & E -> G

R3: B -> C

R4: A & C -> H

R5: D & C -> F

Q3. Knowledge management (KM) is acquiring a pivotal role in the global economy and a crucial importance for the competitiveness of both large firms and small & medium enterprises. Knowledge management software continues to evolve in response to new demands and challenges. Mention and describe few factors that would help the firms leverage KM strategies in the current scenario.

Q4. Mention one scenario where it wont be appropriate to use Group Support System.